If you're an existing ClassCover user aiming to be added as an administrator to your school's account, here's a step-by-step guide to facilitate the process:
Step 1: Check Your Email Address
Identify the email address you want to use for your school admin account.
If your current ClassCover profile uses this email and you intend to continue using it as a casual:
Update your existing profile with a different email address.
To change your email:
Log in and navigate to Settings.
Click Account Settings.
Click the pencil icon in the Update your email section.
A pop-up will appear asking you to enter your password — click Next.
Enter your new email address and click Save Changes.
If you no longer need your existing casual profile:
Contact our ClassCover Support Team to request to have your profile deleted.
Step 2: Notify Your School
After updating your email address or deciding to delete your profile:
Provide your school with the correct email address.
Request them to add you as a user under their school account
Additional Tip
If you're transitioning from a casual role to an administrative position, ensure your profile reflects this change.
For guidance on updating your job role, refer to the How to Update Your Job Role on ClassCover article.
Need Help?
If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at [email protected] – we're always here to help!