How to Manage and Update Your Availability on ClassCover
Managing your availability on ClassCover is essential for ensuring schools can book you when you're available. This guide provides step-by-step instructions for updating your availability, using recurring updates, and troubleshooting common issues.
Updating Availability on Mobile and Desktop
On the Mobile App
Open the ClassCover app and tap the Calendar tab.
Select the date(s) you want to update (tap twice if needed to highlight).
Choose your availability status: - Full Day - Half Day AM - Half Day PM - Booked Externally - Unavailable
Tap Save to confirm your changes.
On the Desktop Site
Log in to your ClassCover account and go to the My Calendar tab.
Click on the date(s) you want to update (hold Shift to select multiple dates).
Choose your availability status and click Save.
Using the Recurring Availability Updater
For long-term patterns, such as recurring unavailability on specific weekdays, use the Recurring Availability Updater:
On the Mobile App
Open the app and tap Calendar.
Tap Update Availability > Recurring Update.
Select the days of the week and set your availability status.
Choose a date range, tap Review, and then Update to save.
On the Desktop Site
Go to the Calendar tab and click Recurring Update.
Select the days of the week, set a date range, and choose your availability status.
Click Review and then Update Availability to save.
Troubleshooting Common Issues
Why Can’t I Update Availability on a Booked Day?
You cannot update availability for dates where you already have a booking. To withdraw from a booking:
Open the booking and tap View More.
Use the Cancel option. If unavailable, contact the school directly using the provided contact information.
Why Can’t I See the Calendar?
If the Calendar tab is missing:
Go to My Profile > Bookings.
Enable the bookings slider (ensure it’s green).
Refresh the page to check if the Calendar tab appears.
What Does "HI" Mean?
"HI" stands for "Haven’t Indicated," meaning you haven’t set availability for that day. Update your availability as described above to remove this status.
Additional Tips for Schools
Schools can prompt teachers to update their availability by sending a broadcast message:
Go to the My List page and view your connected casuals.
Apply filters if needed (e.g., availability status, role type).
Select teachers to message or choose Select All.
Click Message, write a reminder (up to 280 characters), and click Send.
By keeping your availability up-to-date, you ensure seamless communication and booking with schools.