If relief teachers do not attend a confirmed booking, you can mark the booking as a No Show. This ensures the booking is recorded correctly and no payment is processed.
Audience: School Users
When to mark a No Show
Use this option when:
Relief teacher did not attend the booking
The shift was not worked
You need to ensure no payment is made
Actions
1. Go to Booking Confirmation
Select Booking Confirmation from the Bookings section of the left-hand menu.
2. Mark the booking as No Show
Click No Show next to the relevant booking.
3. Add notes (optional)
In the pop-up:
Enter any relevant details in the Notes field (optional)
4. Confirm No Show
Click Mark no show, then click OK on the success message.
Result
The booking is marked as a No Show
It moves to the No Show tab
The booking is locked
No payment is processed for that booking
Tip
Add notes when marking a No Show to keep a clear record for future reference.
Note
This action should only be used when relief teachers did not attend
Once marked, the booking cannot be edited
No Show bookings are not submitted for payment
Need Help?
If you have any questions or need further assistance, please contact [email protected].
Download the Queensland Department of Education Quick Reference Guide
For a visual, step-by-step version of this process, you can download the official guide from the Department.
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