Queensland Department of Education
Guides and resources for Queensland Department of Education schools and relief teachers using ClassCover. Learn how to manage bookings, update availability, and navigate key features with confidence.
34 articles
Schools
Learn how to create bookings, manage your casual list, and navigate key ClassCover features as a Queensland Department of Education school user.
- Log In to Your ClassCover School AccountAccess your dashboard and start managing bookings.
- Navigate the ClassCover Bookings DashboardUnderstand key panels and features to manage bookings efficiently.
- Update Booking and Notification SettingsManage how your school sends bookings and receives updates.
- Update Your Profile and School SettingsManage your school details, preferences, and account settings.
- Update School Profile SettingsKeep your school details accurate and attract relief teachers.
- Create a Multi-Day Booking for Consecutive DatesSend one booking request across multiple consecutive days.
- Cancel a Booking as a SchoolCancel a confirmed booking and manage same-date cancellation requirements.
- Edit a Booking Before Attendance ConfirmationUpdate booking details before they are finalised.
- Confirm Attendance in Bulk for Multiple BookingsApprove multiple bookings at once for payroll processing
- Record Actual Hours Worked and Finalise the Booking for PaymentRecord actual hours worked and finalise the booking for payment.
- How Attendance Confirmation Triggers PaymentUnderstand how confirming attendance starts the payment process.
- What Do Relief Teacher Status Flags Mean in ClassCover?Learn what each status flag means and how it impacts bookings.
- Add External Events to Your School CalendarUse placeholders to plan ahead for staffing needs.
- Create a Pre-Confirmed BookingLock in a relief teacher you’ve already confirmed.
- Confirm a No ShowRecord when relief teachers did not attend a booking.
Relief Teacher
Learn how to set up your profile, update availability, and respond to booking requests as a Queensland Department of Education relief teacher member.
- How to Create a ClassCover AccountSet up your Relief Teacher account so schools can find and book you
- Activate Your ClassCover Account (Queensland Department of Education)Verify your details and become eligible for bookings.
- Get Started with the ClassCover AppManage your availability and bookings on the go.
- Verify Your ClassCover Account (Queensland Department of Education)Confirm your details to become eligible for bookings.
- How To Set Your Availability (Relief Teacher)Help schools know when you’re ready to work.
- Log In to Your ClassCover AccountAccess your bookings and manage your availability
- Understand How Availability Affects VisibilityLearn how your availability impacts whether schools can find and book you.
- Update Your Availability Across Multiple Dates Using Recurring AvailabilityUpdate multiple dates at once using a consistent schedule.
- Set Notification Preferences in the AppChoose how you receive alerts for new booking requests in the ClassCover app.
- Accept a Booking Request via SMS or App NotificationConfirm a booking quickly from your phone.
- Decline a Booking Request via SMS or App NotificationLet schools know you’re unavailable quickly.
- Understand Casual vs Temporary EngagementLearn how engagement type is determined for bookings.
- View Booking DetailsCheck key information for your accepted booking.
- Cancel a Confirmed Booking (Relief Teacher)Let the school know if you can no longer attend.
- Understand Same-Date Cancellation ImplicationsWhat happens when a booking is cancelled on the same date.
- Update Your Profile Details and Connect with Schools (Queensland Department of Education)Update your profile to start receiving booking requests.
HR Business Partner Teams / Support Team
A collection of support guides and resources for the HR Business Partner Teams / Support Team to help streamline day-to-day operations.
- Complete a District Relief Teacher (DRT) ActivationFinalise a District Relief Teacher profile so the teacher can begin receiving bookings.
- Complete a Local Relief Teacher (LRT) ActivationFinalise a Local Relief Teacher profile so the teacher can begin receiving bookings.
- Maintain Relief Teacher Request for Help to ActivateHelp a relief teacher complete activation by unlocking their profile.